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Picture of 35 Series
posted
Every time I open a form (just recently) I get some error message that is complete gibberish and says the file can't be found and it installs two or three subfolders into that directory where the file has been opened from, named also gibberish in japanese characters.

Anyone else having a similar problem or had this problem in the past?


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"an Army Linguist" - Resources and more about being an Army linguist
 
Posts: 2327 | Location: CONUS | Registered: 30 October 2005Reply With QuoteReport This Post

Picture of 35 Series
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Here is part of the error that you can actually read (this comes up after two pop up windows with complete gibberish go away):

Sat Jul 09 21:11:07 2011 0 Viewer : The system cannot find the file specified.
씘҄⽠簴UÛɠ
at MUCreateDir(\build\API.Cypress.Fixpack\Api\src\masqutil\masqutil.c:10509 Thu Jun 24 13:00:50 2010):5656:64 -> 2

at MUCreateAllDirs(\build\API.Cypress.Fixpack\Api\src\masqutil\masqutil.c:10622 Thu Jun 24 13:00:50 2010):5656:32 -> -1


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"an Army Linguist" - Resources and more about being an Army linguist
 
Posts: 2327 | Location: CONUS | Registered: 30 October 2005Reply With QuoteReport This Post

Picture of 35 Series
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Here is a link to the exact issue:

https://www-304.ibm.com/suppor...3325&uid=swg1LO52869

The problem being, we don't have access to version 4 I don't think.


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"an Army Linguist" - Resources and more about being an Army linguist
 
Posts: 2327 | Location: CONUS | Registered: 30 October 2005Reply With QuoteReport This Post



posted Hide Post
Did you try
quote:
Local fix

*

If you change your my documents mapping from a UNC path to a
mapped drive (i.e. T:\) then the errors will not occur.


I haven't had any such problem.


This is a ten level task
 
Posts: 2870 | Registered: 15 February 2004Reply With QuoteReport This Post

Picture of 35 Series
posted Hide Post
Truthfully I have no idea what it's talking about. And even if I get that to work, I still get that error message "Cannot find the IFX Toolbar" or something.

I switched back to PureEdge and so far, no issues.


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"an Army Linguist" - Resources and more about being an Army linguist
 
Posts: 2327 | Location: CONUS | Registered: 30 October 2005Reply With QuoteReport This Post

posted Hide Post
I have the exact same issue with Lotus Forms on one of my computers. Every once in a while I forget and try to open an XFDL, flooding a couple folders with trash files.
 
Posts: 2 | Location: Huntsville, AL | Registered: 04 October 2011Reply With QuoteReport This Post

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I have the same problem on my NGB work Laptop, I am an administrator with hieghtened computer privileges so i can do the fixes they suggested. Uninstall Lotus Viewer and go to C:\Program Files (x86) and delete all IBM Lotus Viewer files associated with it. Remove any forms you have on your computer NCOER's, Hand reciepts etc.... Put them on a thumbdrive or if its a Gov computer put them on a share server or CD. Now the Windows remove programs and features wouldnt uninstall Lotus Viewer so I had to use a different uninstaller called Revo or you can use IOBIT Uninstaller. The uninstaller has to do a registry search after uninstall and remove registry files associated with it. After you think you have removed anything IBM Lotus, PureEdge, or other viewers that may hide the files causing the popups, reboot computer and download Lotus Viewer 4. You can find this on Lotus 4 at: https://chess.army.mil/CMS/A/sw_DWNLD
You may have to create an account but its worth it, there are some good downloads there.
Installer viewer 4 and see if it opens without popups. If the popups are still there then you will have to format your computer and reload OS.
Good Luck, SFC D_Dawg
 
Posts: 1 | Location: Kentucky | Registered: 27 February 2014Reply With QuoteReport This Post
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