Does anyone know if the system is still down? Was it down? The Retention NCO here said that when he was trying to make class reservations for people that it wasn't populating into the system right. I am waiting to see if I can reclass and am on standby until the issue is fixed. I am hoping to hear something soon.
So, I submitted my reclass packet back in October. The system was down for weeks here. The packet finally made it to G1 about 2 weeks ago. I am trying to get ahold of my retention counselor to see if he's heard anything. How long does this process normally take to hear back? I really need this to go through and am getting antsy. Any thoughts?