Reply to "awarded AAM by another unit, did not recieve 638"

my unit (chain of comand) is telling us that they want the 638's (which is only the recomendation for the award) and now they say we need the orders as well in order to wear/get credit for the awards. the cerificates have the PO #s. being deployed its difficult to get in touch with the unit that awarded us. my unit did take copies of the awards and submit to iperms but like i said, in order to wear/get credit for the award they want/claim we need the orders and 638's. ive been reading through the regs and aside from it reading like latin i may have confused myself in the process
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