May I ask what rank you were then and what rank you are now?
Well, since a GO officer is the final approval authority for a BSM, it does behoove you to get the 368. And during the award ceremony, or even if you were given the award certificate in the green binder; it should have had the 368 enclosed. That was an error along the way.
I will contact that brigade S1 at 1ID that you were attached with and get on S1NET as well to help with your issue. HRC website should be able to assist as well with info.