ALC Completion

I'm trying to find out if there's something else I need to do to have my ERB reflect graduation of ALC. I have my Phase 1 (online training) certificate of completion along with my 1059's from Phase 2 and 3. Recently they took my 90 points away and it says on my ERB that I'm "Enrolled". Is there a 4th Phase I have to do or some other online training? I can't seem to get a straight answer from anyone and i've been told I need to do the "common core" which I was told that was Phase 1 (DL). Any help would be greatly appriciated as this is getting extremely frustrating. My MOS is 68T and I did my ALC Phase 2 and 3 down at Ft Sam Houston.
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