So I have this E-4 who is sharp as a tack but lacks self control regarding her temper and has a history of borderline disrespect and sometimes outright disrespect when speaking to Officers & NCOs. She actually reminds me of myself when I was that young. Being a smart E-4, expert in my field (25B) and thinking I was smarter than my superiors, but I was dumb as a rock when it came to how I SHOULD speak to them. Actually, I know I was smarter and most time right in my operational suggestions but I learned the hard way that means nothing regarding respecting the Rank, not the Man/Woman. The difference was, I was a brand new E-5 and that learning experience cost me 3 years on my promotion towards E-6...but that's besides the point.
My E-4 was previously counseled for failure to adhere to a lawful order from an NCO (me). She let her temper get the best of her and sent a very disrespectful E-mail to my direct superior (Team Sergeant) after I specifically told her not to take any actions regarding that E-mail. (It was sent to me, not her but she read it off my screen.) In the counseling, I explicitly stated the events and noted she has been verbally counseled multiple times regarding her demeanor towards her superiors. I did cite a violation of Article 91 and possibility of UCMJ for continued violations.
Since then, she has not disobeyed a direct order but I have seen no progress regarding her demeanor. She still reluctantly complies with directives she disagrees with, after being told multiple times, she still has not learned what "offline" means when stating her grievances and still speaks to her NCOs in her chain in a disrespectful fashion while in the presence of other soldiers/NCOs.
Previous corrective action was for her to present to the team a Class on "What makes an Effective Army Leader" focusing on AR 600-20 chapter 4 & FM 6-22. And I wrote, "Through this plan of action I expect you to obtain a higher understanding of Leadership, Character, outlined in FM 6-22, specifically in the areas of: Respect, Military & Professional Bearing, Emotional attributes & Self-control." She missed the deadline I gave for her to present me with an outline of the class, was counseled for that, and when she did give her class, it was crap!
I've since had to had to verbally counsel her again in a "You will not blank blank blank to me in that tone" and pulled her to the side in a "I wouldn't do that if I were you" manner when appropriate. I'm counseling her again for the 3rd time in writing and need suggestions for corrective action.