How do I get my promotion orders (E-5)

I came up on the by name list for the month of May. I had signed out of my old unit, which I am still here in a hotel, I spoke to S1 which they told me that my current unit should have to file the paperwork, since I had not signed in to my next duty station which is Alaska with a report date of 9 May. Any help you all can give me as to who actually suppose to cut the orders. Thanks..
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