New CAC Problems

I've been on military cac trying to fix this, but it's just a bit confusing for me. I have the new Oberthur ID One 128 v5.5 Dual cac, I got it while on R&R last month, I'm currently back in Afghan, and I've been trying to use the SPAWARE computers in the MWR to knock out some of this SSD courses, only they aren't registering my cac. The Activcard logo on the bottom right says cannot connect to card, so obviously I cannot log into AKO, or any of the additional websites which require it.

Any ideas?
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