Question about Reduction in Rank.

Can a reduction in rank be done with no notification at all. I'm trying to help out a neighbor in the army reserves. He was never notified of a reduction in rank, neither his plt sgt, or plt ldr knew of it. He found out when he was updating his information on DEERS. It happened 2 almost 3 months ago. He wasn't given a board, a right to appeal, he has no counseling's. He was never told about it, nothing.
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