This is Brady from QuinStreet, the company that owns Armystudyguide.com. As you know these forums have been flooded with spam lately. First off, our sincere apologies for not resolving this issue sooner. The fact is we should have caught and resolved the issue sooner than we did. We'll do better moving forward.
Spam bots created thousands of forum accounts starting in early December, and have been using them to post spam ever since.
What we've done so far
The first thing we did was to enable moderation on signups. All new accounts must now be approved before they can be used to login and post. This is preventing the spam bots from creating new accounts.
After enabling moderation, we suspended all accounts created between December 1, 2013 and January 7, 2014. We are in the process of reviewing all suspended accounts and re-enabling legitimate accounts that we can identify. I'll make another forum post with instructions for anyone that we miss on how to contact us to get accounts re-enabled.
The next step was to delete the spam posts. I believe we've deleted all of the spam, but we may have missed a few posts here and there. Please report any spam posts you come across so we can eliminate them as well. Report spam posts by sending a private message to me about the post. We will also be doing another manual review to look for spam that we may have missed.
We are working on a plan to better monitor/manage these forums. We want this to continue to be a vibrant and growing community, and recognize that for this to happen we'll need to have a better management plan in place.
We need your feedback!
How can we better support this community? What suggestions for improvement do you have? Please feel free to add your comments to this thread or send me a private message.
Again, apologies for the situation over the past month. Here's to a much better 2014.